Security Center

Your identity is one of the most valuable things you own. Identity theft occurs when someone uses your name, address, Social Security Number, credit card or financial account numbers, passwords, and other personal information without your knowledge to commit fraud or other crimes. While the words may sound like a foreign language -- Phishing, Pharming, Vishing, Spyware, Dumpster Diving — they are actually techniques used by thieves to put your identity and finances at risk.

Security Statement

This Internet Banking System brings together a combination of industry-approved security technologies to protect data for the bank and for you, our customer. It features password-controlled system entry, Secure Sockets Layer (SSL) protocol for data encryption, and a router loaded with a firewall to regulate the inflow and outflow of server traffic.

Secure Data Transfer

Once the server session is established, the user and the server are in a secured environment. Because the server uses 128-bit encryption, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the bank and customer is encrypted and can only be decrypted with the public and private key pair. In short, the bank's server issues a public key to the end user's browser and creates temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.

Router and Firewall

Requests must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens ports only when necessary to process acceptable data requests, such as retrieving web pages or sending customer request to the bank. Using the above technologies, your Internet Banking transaction are secure.

I’m a Victim of Identity Theft—What Should I Do?

If your identity has been stolen, you need to take immediate action to limit the damage and protect your good name.

ID Theft Emergency Repair Kit

Contact Capital Bank and other related vendors immediately. Close any accounts that may have been tampered with or opened fraudulently.
Place a fraud alert on your credit report with one of the three major credit bureaus. Also request to review your credit report for suspicious activity. A copy of your credit report is available free each year from www.annualcreditreport.com.

Equifax®: 1-888-766-0008
Experian®: 1-888-397-3742
TransUnion®: 1-800-680-7289

File a complaint with the Federal Trade Commission at www.ftc.gov.
File a report with local police.

Fraud Prevention Tips

Below you will find information to help you avoid identity theft, protect yourself against fraud and scams. We hope you'll find this information useful and hope you'll visit often as we continue to add content.

Go To Top